-screening call with HR -easy case study on ticket refund/ticket change and other questions, such as writing an email to a customer etc. -1:1 with the HR manager -1:1 with the Travel Operations Director Somewhat a lengthy process, but the interviews were focused and information on all aspects of the job was provided by the company.

The interview process was straightforward and easy to follow. I was interviewed by a manager and an HR representative. There were no difficult or unexpected questions. The interview started in our native language and then transitioned to English.