It was a great interview. They responded very quickly to my application submission and sent an offer letter in a very timely manner.  Deliver excellent customer service via inbound client phone calls, chats, or email correspondence.  Work as part of the team to meet ASA (average speed of answer) goal of 2 minutes or less for calls and chats.  Consistently respond to customer emails within a 24-hour period.  Demonstrate professionalism through all communication mediums and interdepartmental collaborations.  Demonstrate independent ability to organize workload and manage deadlines and tasks.  Establish and maintain knowledge of computer programs, best practices and proficiency with all internal systems and tools.  Attend and participate in all department and team meetings.  Contribute to meeting objectives by providing solutions and constructive feedback.