It was short and simple. I was called in for a one on one interview with the AGM. He was the one that was in the office when I picked up the application and was very relaxed about things. He asked how my phone skills were and if I had any customer service experience. I think he offered me the position right after the interview but I can't remember. We also talked about what my hourly wage would be.

Just a typical interview with manager. Very laid back and easy going. Basically hired on the spot. Went for drug test, waited for background check to come back. Went to work after about a week.