I applied online about three weeks ago from reading about the position on Glassdoor. Received a phone call from District Team Lead and had a brief phone interview with her. She goes over basics about the position including pay. I set up an interview time with her that worked around my previous job's schedule. I was emailed shortly after the call with an address and time for the interview. On the day of interview, it was more like a meet and greet with the District Team Lead. The whole process with her took about an hour because I was asking questions as well. *Advice - make sure you do research about Extra Space Storage, have I would say 3-5 questions ready to ask the interviewer, show interest in the role, smile often - these things build a good rapport with the interviewer. She asked a few STAR formatted (tell me about a time) questions and then after the interview she told me that she was very interested in me moving forward with the next step in the hiring process. The next step is an interview with the District Manager (this person makes the hiring decision). The District Team Lead that interviewed me was able to get me a same-day interview with the District Manager. The interview with the District Manager for me was again more like a meet and greet. He was a down-to-earth guy that I quickly was able to build a good rapport with. He didn't ask me questions from the traditional interview guide, but rather he wanted to know more about my personal career goals. He did ask me a couple of curve ball questions, but I knocked those out of the park. This was another 30-45 minute interview. After the interview was over, he extended me an offer at a location that is about 15 minutes away from me. The next step now is to accept the offer, send off the info for the background check and take a drug test!