Candidatei-me por indicação de um funcionário. O processo levou 2 dias. Fui entrevistado pela FIS (Clearwater, FL) em abr. de 2011
Entrevista
I went in for an interview in client services but ended up also interviewing for fraud alert. I was pleasantly surprised to have two interviews. I was offered the fraud alert management job right away after the interview.
Perguntas de entrevista [1]
Pergunta 1
Tell me a difficult situation where you had to handle an upset customer and what you did to de-escalate the situation.
