Thank you for sharing your experience with us. We deeply regret the inconvenience you faced during your second interview with FMClarity. We sincerely apologise for the scheduling error that led to the miscommunication and caused you to wait unnecessarily. Unfortunately, our recruiter inadvertently set the Google Meet meeting to require the host's presence, and due to a misunderstanding, the interviewer was unaware that you were also waiting. This resulted in both parties waiting separately without realising the other was present. We understand how frustrating and disappointing this must have been for you, especially after your initial interview. Our recruitment process is designed to be thorough and respectful of every candidate's time. Clearly, in this instance, we fell short of that standard. We have reviewed the situation internally and have taken steps to ensure that such errors do not occur in the future. Once again, we apologize for the oversight and any inconvenience it caused. Thank you for considering FMClarity, and we hope to have the opportunity to speak with you soon. Best regards, Richard Ham CEO FMClarity

Thank you for sharing your experience with us. We appreciate your feedback and are sorry to hear that your interview process did not meet your expectations. At FMClarity, we endeavour to ensure every interview is a positive and engaging experience. We apologise if the second, more technical interview felt robotic and did not provide you with the interactive experience you hoped for. This is not the standard we aim for in our recruitment process and we have taken on board your feedback to ensure a more conversational and engaging experience for all candidates. We value the time and effort you put into your application and interviews. Your feedback is important, as it helps us improve our processes. Thank you again for considering FMClarity, and we wish you the best in your future endeavours. Best regards, Richard Ham CEO FMClarity