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      Farmers Insurance Group

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      Buscas relacionadas: Avaliações da empresa Farmers Insurance Group | Vagas da empresa Farmers Insurance Group | Salários da empresa Farmers Insurance Group | Benefícios da empresa Farmers Insurance Group
      Entrevistas da empresa Farmers Insurance GroupEntrevistas do cargo de Liability Claims Representative da empresa Farmers Insurance GroupEntrevista da empresa Farmers Insurance Group


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      4.1★Remuneração e benefícios

      Entrevista para Liability Claims Representative

      22 de set. de 2012
      Funcionário(a) sigiloso(a)
      San Francisco, CA

      Outras avaliações de entrevista de vagas de Liability Claims Representative da empresa Farmers Insurance Group

      Entrevista para Liability Claims Representative

      14 de fev. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Westlake Village, Los Angeles, CA
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 dias. Fui entrevistado pela Farmers Insurance Group (San Francisco, CA) em set. de 2012

      Entrevista

      Straight forward. I applied online. About a week later, the HR recruiter called to say he would be emailing me a link to an aptitude test. Completed the test. It consisted of three parts: language, basic logic and practical math. Be warned, the sections are timed! After completing the test, the recruiter called within the hour and we did a phone interview. I was asked about my education and professional experience, along with 3 behavioral based interview questions. After the last question, the recruiter advised he would be recommending me to the hiring manager and to expect a call for a face-to-face interview. A supervisor called the following morning and scheduled the in-person interview with me. The in-person interview consisted of two supervisors and a manager. It started with the standard "Tell us a little bit about yourself and why you want to work for Farmers." From there, there were 6 behavioral based interview questions, each focused on a single core competency that the company believes to be essential for success in the position. This was followed by a battery of 6 questions designed to test technical claims expertise. These also had to be answered in a behavioral based format. Lastly, I spent 10 to 15 minutes asking questions of my own, mostly about the company's culture. The job offer and salary negotiation followed the next day. In the insurance industry, all the big name companies use behavioral based interviewing. It can be a very frustrating or very easy interview experience. You *absolutely* MUST prepare for a behavioral based interview. If you do not come into the interview with at least TEN memorized examples that can be tweeked to fit the various questions you will be asked, you will not get past it. A typical example of a behavioral based interview question is: "Tell me about a time you made a mistake and what you did to fix it." Your response must be specific and contain three distinct elements: 1. SET THE STAGE ("Well, there was this one time an attorney sent me a very important email with a time demand in it and I overlooked it in my inbox..."); 2. WHAT DID YOU DO ABOUT IT ("When I realized what had happened, I called the attorney, apologized for blowing the time demand, and asked him for a five day extension so I could review the specials..."); 3. THE OUTCOME ("The attorney was really happy that I called him to discuss what had happened and he said he'd be faxing over the extension. It really solidified our working relationship and should help me amicably settle other BI's with him in the future..."). If you take this three step approach to every behavioral based question you're asked and provide specific details, regardless of company, you will have an excellent interview and will remain a strong candidate in the eyes of the interviewers. Hope this helps and good interviewing! (PS, I noticed that if Farmers likes you, they move very fast. The whole process from aptitude test to offer was no more than 4 business days.)

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you were forced out of the usual claim process and what you did to continue to provide excellent customer service.
      Responder à pergunta
      22
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa Farmers Insurance Group (Westlake Village, Los Angeles, CA).

      Entrevista

      horror story of a interview absolute no respect for people time. I show up to the building in westlake village and I check in. They make me wait over 35 minutes after the scheduled time and pass me off to someone that is not the person I am scheduled to meet with. Feels like I was just being passed of and there was not a sincere apology. It was like speed dating they just have three people in a office ask star questions. When i walk into the place nobody was friendly or smiling very uncomfortable atmostphere. Seemed like a interview just to fill quota. I would never work here. My advise is if your job search leads you here look elsewhere. Speed dating of interview no respect for people's time. Really need to show some class. I email the recruiter of the horror story and just says I will Thank you for sharing your experience with the Westlake office. I will handle the situation according to company policy. The recruiter could care less and be less insincere. DO uber or lyft instead of working for this low class place. insult to injury the main interviewer barely looked me into the eye and gave a handshake with 2 fingers shameful. The recruiter said she would give an answer about the interview in 24 hours and a week goes by and I don't hear and get automated response 20 mins later. This place really is like a mob atmosphere.

      Perguntas de entrevista [1]

      Pergunta 1

      typical star questions. name a time etc. name a time you had a irate customer etc.
      Responder à pergunta
      2

      Entrevista para Liability Claims Representative

      6 de jan. de 2019
      Funcionário(a) sigiloso(a)
      Orange, CA
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fiz uma entrevista na empresa Farmers Insurance Group (Orange, CA).

      Entrevista

      I applied online (Wed) and got an email that night to set up a phone interview. Phone interview was Friday. They just asked general questions and a couple behavioral/STAR questions. She also asked my salary requirements. She set me up for a in person that Tuesday. Was a panel of 2 people and they again asked STAR questions and some general questions. I also asked some questions. Got a call the next day with an offer, so a total of 1 week from application to offer. They did a background check, no drug test.

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time you had to conform to an unpopular policy, What was the outcome and would you do it again. Name a time you made a decision that affected other people. A time you had to tell a client no, what did you learn, what would you do differently. A time you dealt with a difficult or irate customer, what did you do, what would you have done differently. Describe a time you had to make a decision quickly
      Responder à pergunta
      4

      Entrevista para Liability Claims Representative

      30 de jan. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Tigard, OR
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela Farmers Insurance Group (Tigard, OR) em nov. de 2018

      Entrevista

      A 30-minute phone screen w/ recruiter; then a 3-person panel interview; followed by a final one-on-one interview by telephone. Everyone was incredibly warm and friendly. I didn't really want this job (not challenging enough), but I would have loved working for this group of managers.

      Perguntas de entrevista [1]

      Pergunta 1

      Mostly the standard S.T.A.R. questions, followed by "What would you do if you won a million dollars?"
      1 resposta