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      FedEx Custom Critical

      Parte da empresa FedEx

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      Buscas relacionadas: Avaliações da empresa FedEx Custom Critical | Vagas da empresa FedEx Custom Critical | Salários da empresa FedEx Custom Critical | Benefícios da empresa FedEx Custom Critical
      Entrevistas da empresa FedEx Custom CriticalEntrevistas do cargo de Customer Service Representative Freight da empresa FedEx Custom CriticalEntrevista da empresa FedEx Custom Critical


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      Entrevista para Customer Service Representative Freight

      6 de abr. de 2019
      Funcionário(a) sigiloso(a)
      Uniontown, OH
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela FedEx Custom Critical (Uniontown, OH) em abr. de 2019

      Entrevista

      I applied through the FedEx website and within four hours I recieved a phone call from a recruiter who wanted to schedule a phone interview with me. During the phone interview she asked me about my previous and current work experiences and then asked me a few behavioral events questions, most were about my organizational skills. I recieved another phone call about 5 minutes after my phone interview and they told me they would like me to do an in person interview the following week. There was one interviewer in the room with me and another on the phone, they both asked me questions back and forth. I was asked about my previous work history, what did you like/did not like at the previous jobs. After I answered the 5 behavioral events questions they gave me a run down on the position, what time my shift would be, the daily responsibilities of the job, the training process. They asked if I had any questions and I did so we went over those. They told me it would take about another two weeks before I hear anything from them. After the interview they asked if I could stay for an extra 20 minutes and sit down with a current employee and listen in on a few phone calls to get a feel of what I would be doing on the job. I thought that was really cool! Everyone was super nice and the building is gorgeous inside. About 5 days after my interview I got an offer letter sent to my email, I accepted the job offer and then the next day I was sent an email to fill out my background check information and schedule a drug screening.

      Perguntas de entrevista [5]

      Pergunta 1

      Describe a time when your quick thinking made a difference with a customer
      Responder à pergunta

      Pergunta 2

      Describe a time when a customers request confused you
      Responder à pergunta

      Pergunta 3

      Describe a time when a situation arose with a customer and you were not prepared for it and how did you handle it?
      Responder à pergunta

      Pergunta 4

      Describe a time when you made a mistake in front of a customer and when did you realize you made the mistake? How did you fix it?
      Responder à pergunta

      Pergunta 5

      Describe a time when you had a conflict at work and how did you resolve it?
      Responder à pergunta
      1