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      Fidelity Investments

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      Buscas relacionadas: Avaliações da empresa Fidelity Investments | Vagas da empresa Fidelity Investments | Salários da empresa Fidelity Investments | Benefícios da empresa Fidelity Investments
      Entrevistas da empresa Fidelity InvestmentsEntrevistas do cargo de Customer Service Representative da empresa Fidelity InvestmentsEntrevista da empresa Fidelity Investments


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      Entrevista para Customer Service Representative

      3 de mai. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Cary, NC
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela Fidelity Investments (Cary, NC) em abr. de 2022

      Entrevista

      The actual interview process went great. I was offered the position, received the signed offer, fingerprinting, drug test all before the background check was complete. The background process seemed flawless, and I was approached with four inquiries about my credit, and eventually another with previous position (they requested a copy of the offer letter from ten years ago...which I was able to produce amazingly..who keeps those) Finally, I received the Welcome to Fidelity Email with video. I received the getting started with WorkDay, User name and password, start date.... And then, I as I am trying to discover where I show up for training, or will it be remote, (9 days before the start date at this point, and had given my notice to my employer upon receiving the Welcome to Fidelity) I received a phone call that the the background check came back and they were rescending the offer. I could not believe it. As it turned out, all the information I was supplying to Background, was not getting delivered to the one who decides, and it appeared I was not being cooperative. No accountability for the background firm, and Fidelity is just spinning their wheels. Very unimpressive. The whole ordeal created a negative for what could have been an awesome experience. Fidelity lost out on an awesome employee match. They have ALL your information and know everything about your life, with no desire to work for the company. Very invasive feeling that ended up in denial. Would not recommend to anyone, except a fresh high schooler, as everyone I know has experienced life.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me a time you had to deal with a difficult customer, how did you handle it and how did it end.
      Responder à pergunta
      2

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa Fidelity Investments

      Entrevista para Customer Service Representative

      15 de fev. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Merrimack, NH
      Oferta recusada
      Experiência neutra
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa Fidelity Investments (Merrimack, NH).

      Entrevista

      Was quite a few interviews for a rather entry level job but the people seemed nice. Was hard to answer how I would study for something I had no materials for yet.

      Perguntas de entrevista [1]

      Pergunta 1

      How would you study for the FINRA?
      Responder à pergunta

      Entrevista para Customer Service Representative

      26 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Westlake, TX
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Fidelity Investments (Westlake, TX).

      Entrevista

      Phone call interview and then panel interview. It was pretty average in difficulty and the whole interview process spanned about two months. I did my interviews virtually since I don't live there.

      Perguntas de entrevista [1]

      Pergunta 1

      Describe a time you worked with a team.
      Responder à pergunta

      Entrevista para Customer Service Representative

      16 de nov. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Fidelity Investments.

      Entrevista

      Filled out an application and was sent an invitation to do video interview via email. The interview process seemed straightforward. The job description included having to pass an exam after a trial period.

      Perguntas de entrevista [1]

      Pergunta 1

      Video interview, which asked multiple behavioral questions.
      Responder à pergunta

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