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      Fidelity Investments

      Empresa engajada

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      Buscas relacionadas: Avaliações da empresa Fidelity Investments | Vagas da empresa Fidelity Investments | Salários da empresa Fidelity Investments | Benefícios da empresa Fidelity Investments
      Entrevistas da empresa Fidelity InvestmentsEntrevistas do cargo de Customer Service Associate da empresa Fidelity InvestmentsEntrevista da empresa Fidelity Investments


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      Entrevista para Customer Service Associate

      25 de out. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Durham, NC
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Fidelity Investments (Durham, NC) em set. de 2023

      Entrevista

      The first interview went off without a hitch. I had done some research and had reviewed the materials they gave me to go over. They wanted me to fill out the background and credit check info and review materials more, which I did. over the course of two weeks I had dedicated approximately 8-10 hrs of study time for a position I wasn't even given. Second interview came around and the interviewer had the rudest attitude. they first asked me about my current job which I couldn't disclose full details of being medical industry related. They chastised me for not giving specifics. Then they asked me about the Series 7 and 63 exams, to which I explained the requirements of and subject matter; they insinuated I hadn't reviewed any material at all and told me to contact them to retry the interview when I was "actually prepared." Swell company, but they need someone else interviewing.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us about a time you had to tell a customer "no."
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Associate da empresa Fidelity Investments

      Entrevista para Customer Service Associate

      29 de jul. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Merrimack, NH
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Fidelity Investments (Merrimack, NH).

      Entrevista

      The phone interview they ask you questions like how long you've been in customer service, let you know the hours the posting is for, and ask what your desired salary is. The second phone interview is the behavioral assessment, but I never made it to that part because I realized the hours would not work for me. (The hours on the posting were different from the hours they needed)

      Perguntas de entrevista [1]

      Pergunta 1

      How long have you been in customer service?
      Responder à pergunta

      Entrevista para Customer Service Associate

      27 de out. de 2023
      Funcionário(a) sigiloso(a)
      Westlake, TX
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fiz uma entrevista na empresa Fidelity Investments (Westlake, TX).

      Entrevista

      3 step interview process. Over the phone and then over Zoom. You will speak with a recruiter over the phone, a second one over Zoom, and then the final interview will be with upper management over Zoom. They’ll talk to you about culture, expectations, and day-to-day.

      Perguntas de entrevista [1]

      Pergunta 1

      They’ll ask about conflict resolution skills, customer facing experiences, and how well you handled situations you were placed in. You will be asked to describe the situations and how they were handled
      Responder à pergunta

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