If I recall correctly there was a screening call & just one interview. The interview was in a branch, and it was real casual. Really just making sure you have the people skills needed in a customer facing role like this.
Candidatei-me online. Fui entrevistado pela Fifth Third em jun. de 2016
Entrevista
I applied online for the Personal Banker position and got a call within two days from a recruiter who asked me some basic questions about my employment history. She scheduled me for an interview and told me where and with whom I would be meeting. In the meantime I was asked to fill out an online profile that included a copy of my resume, salary expectations, and basic information that they could use for a background check.
I met with two managers (an HR manager and a branch manager) for my interview which lasted about 45 minutes. They were very friendly and asked mostly situational questions. I came prepared with a few questions and kept the conversation going.
I got a call from the recruiter a few days later extending me a formal offer and an offer letter was emailed to me later that day. After reviewing the letter, I did not negotiate the salary and accepted the position pending background and drug check.
Perguntas de entrevista [3]
Pergunta 1
Tell me about a time when you had to deal with a difficult situation.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Fifth Third (Beverly Hills, CA) em abr. de 2026
Entrevista
Phone interview was okay and they ask about my customer services experience and how i can reach the target if i can work on Saturday they asked me and example how i reach out to people
Candidatei-me online. Fui entrevistado pela Fifth Third (Chicago, IL) em mar. de 2026
Entrevista
Three step process, First a phone call that went over the basic resume asking if you have an experience in client and customer service. Second interview was with a manager in person at a branch and went into detail about the job and the expectations and what if scenarios. Final round is with the regional manager online.
Perguntas de entrevista [1]
Pergunta 1
Talk about a time that had to approach a difficult conversation and how did you go about it.