Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Fifth Third (Troy, MI) em mai. de 2021
Entrevista
Interview process was very simple. Most interview questions were behavioral and required specific examples such as how do you deal with an angry customer or specific time where you went above and beyond
Perguntas de entrevista [1]
Pergunta 1
"How did you handle difficult customer experience?" "describe a time when you went above and beyond to deliver an exceptional customer service"
If I recall correctly there was a screening call & just one interview. The interview was in a branch, and it was real casual. Really just making sure you have the people skills needed in a customer facing role like this.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Fifth Third (Beverly Hills, CA) em abr. de 2026
Entrevista
Phone interview was okay and they ask about my customer services experience and how i can reach the target if i can work on Saturday they asked me and example how i reach out to people
Candidatei-me online. Fui entrevistado pela Fifth Third (Chicago, IL) em mar. de 2026
Entrevista
Three step process, First a phone call that went over the basic resume asking if you have an experience in client and customer service. Second interview was with a manager in person at a branch and went into detail about the job and the expectations and what if scenarios. Final round is with the regional manager online.
Perguntas de entrevista [1]
Pergunta 1
Talk about a time that had to approach a difficult conversation and how did you go about it.
