Candidatei-me por meio de uma agência de recrutamento. O processo levou 1 dia. Fui entrevistado pela Firstsource Solutions (Bombaim) em jun. de 2009
Entrevista
I went through three rounds at a consultant's office. First round was an aptitude test alongwith grammar and communication skills written test and typing test. This was followed with an interview with an HR rep and then an Ops rep
Perguntas de entrevista [1]
Pergunta 1
Since I was not sure how BPO works all questions related to working of a BPO were difficult to answer
Candidatei-me online. Fui entrevistado pela Firstsource Solutions (Middlesbrough, England) em nov. de 2023
Entrevista
Questions were shared ahead of the interview so I was prepared. Interview took about 15 minutes. Interviewer was calm but not conversational.
Asked questions on empathy, listening and difficult customers then teamwork.
I passed the interview and worked for about 6 months.
Fiz uma entrevista na empresa Firstsource Solutions.
Entrevista
Engaging and qestions were mostly scenario based. Started with questions based on items on CV and functions in each of the previous roles. In total there were about 5 scenario based questions.Interview was virtual and lasted about 30min. Contact was made two weeks after with offer
Perguntas de entrevista [1]
Pergunta 1
Tell us one time how you went out of your way to help a customer and how you know you did the right thing.
Candidatei-me online. Fiz uma entrevista na empresa Firstsource Solutions (Manchester, Inglaterra).
Entrevista
Interviewed with the team manager, it was about 30 mins. The team manager was nice. You will have some ideas about the role.
Asked about your past experience
What is your greatest achievement in your life so far
