Perguntas de entrevista de vagas de Customer Service Representative (CSR) da empresa Firstsource Solutions

Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.

Interviewer kept it conversational and professional. Asked about my previous experience and gave me enough time to answer questions. I left the interview feeling positive even when I don't know if I would be called back.