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      Forrester

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      Buscas relacionadas: Avaliações da empresa Forrester | Vagas da empresa Forrester | Salários da empresa Forrester | Benefícios da empresa Forrester
      Entrevistas da empresa ForresterEntrevistas do cargo de Customer Success Manager da empresa ForresterEntrevista da empresa Forrester


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      Entrevista para Customer Success Manager

      31 de ago. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Londres, Inglaterra
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Forrester (Londres, Inglaterra) em jul. de 2018

      Entrevista

      The interview process was made of four stages. I took part in three of them. Interview with HR went well, classic questions about experience, skills and expectations. This phone interview was followed by another phone interview with the Manager of the team. It also went well, the interviewer was nice and I felt at ease. Questions were traditional, included my experience, skills and I had the opportunity to know more about the internal organisation. A week after, on-site interview with three interviewers was arranged. It was not a panel interview; I spoke with every manager separately. At this stage, the questions were more specific and related to typical scenarios, such as communication with customers and hierarchy, understanding of the role and description of my current role. First and last interviewers were polite and, despite the fact it was clear from the beginning I was not the type of profile they were looking for, I felt at ease. The second interviewer was arrogant and dismissive. She presented herself as someone that does not have time to resolve other people's problems. Is it something to say during an interview? I did not feel I would have wanted to work with her anyway. After the interview I did not receive any feedback for two weeks, despite I sent a polite email after one. Feedback was the shocking part of the process: HR copied and pasted a part of the sentence they received as from the managers (How do I know? Syntax was not correct and the first part of the sentence did not match the second one) and they informed me, with slightly nicer words but not so nice, that they did not think I was clever enough to work for Forrester. Funny enough, this information was delivered with an incorrect sentence!

      Perguntas de entrevista [1]

      Pergunta 1

      Our customer are often high in the hierarchy of their company - how do you feel about having to talk to these type of customers? How do you communicate with the high hierarchy of your current company?
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa Forrester

      Entrevista para Customer Success Manager

      21 de out. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Cambridge, MA
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela Forrester (Cambridge, MA) em jun. de 2025

      Entrevista

      Interview process was really long, took over a month, had 5 rounds which included a 1 hour presentation. The final round which is typically 2-3 candidates max, had 6 candidates. Feedback was super vague.

      Perguntas de entrevista [1]

      Pergunta 1

      They asked me to perform a QBR presentation with 4 managers.
      Responder à pergunta

      Entrevista para Customer Success Manager

      1 de abr. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Forrester em abr. de 2025

      Entrevista

      The job description for this role stated $73k-$120k - quite the range. On my initial phone screen, the recruiter said it was a firm $73,000 with no flexibility. I'd be taking a step backwards even at $120k. Complete waste of a candidates time.

      Perguntas de entrevista [1]

      Pergunta 1

      What are you targeting for your compensation?
      1 resposta

      Entrevista para Customer Success Manager

      14 de mai. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Forrester em abr. de 2024

      Entrevista

      submitting cv, introductory call, followed by an interview with the manager, and then a case study. The day before the first interview, the interview invite was postponed to the following day without the interviewer informing me, which was not the best since an email could have been nice. I was rejected after the introductory which only lasted 15-minutes and I got asked only three questions (tell me about your experience, salary expectations, and visa sponsorship for the UK). Working for their direct competitors, Rejection at this stage (e.g., only after a 15-minutes conversation) was unexpected I thought that my skills would align quite well with the job requirements. Hence, I politely replied to the rejection email asking for feedback, but I never got a reply from them....

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about yourself, salary expectations, whether or not I need a visa
      Responder à pergunta