OSI layers
T-shoot
EIGRP, VLAN, STP, BGP, IP, IPV6, TCP/IP, VPN, UDP, SNMP, Ethernet.
• Network Firewalls: Cisco ASA, Palo Alto.
• Application Services: HTTP, HTTPS, POP3, FTP, TFTP, NTP, TELNET, SSH, RDP.
• Ticketing System: ServiceNow (SNOW), BMC Remedy and NGSD & SCOM.