I would explain the interview process, if the interview actually took place. The interview was scheduled for 8a this morning and no one ever called. I called the toll-free number, only to be told that number was for on-site interviews. I needed to send an email for the work at home positions. Sorry, for a company that stresses people first, integrity and ethics, this is very very poor first impression. So, email was sent and I received an automated response that someone will reply within 24-48 business hours. How ethical is that? You expect applicants to jump through hoops in a timely fashion, to complete the assessments (and if I hadn't, I'm sure my application would have been removed from consideration) but when it comes to the interview, we're at the mercy of when/if someone chooses to reply to an email. Sorry.....waiting 24-48 business hours for you to correct your mistake is not acceptable and asking a candidate to send an email is in no way shape or form ethical. Your process is broken.........or....this is a regular occurrence and the agents answering the toll-free line got so fed up they requested the change.