Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela Foundever (Londres, Inglaterra) em set. de 2017
Entrevista
It was the easiest role to reach. As I was referred by a close friend Rudy had been working for a long time at the site.
It is difficult when you speak multiple languages as takes lots of verification to corroborate I am actually able to communicate in both languages.
Nothing too pressuring. The process was smooth and you can get assistance if you need it. They do background checks as well. That took a minute but then everything was ready to go.
Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela Foundever (Londres, Inglaterra) em mai. de 2020
Entrevista
Brief number of questions asking how you would deal with certain situations when on a call such as difficult customers or what to do if you had an issue that needed resolved
Perguntas de entrevista [1]
Pergunta 1
What would you do if a customer started to get angry whilst on a call?