I applied online after seeing a job post. Application required a resume but no cover letter and used an extensive questionnaire instead. I actually liked this because I felt it gave me a better sense of what they were looking for. I got a phone call within a few days but missed it. I was not going to be moved forward because I did not have a private investigator certification, which takes several months. This is disappointing, because apparently this is a location-specific thing and that is not specified in the job description (explicitly stating which locations were eligible would have been helpful!). I emailed in the hopes I could get more feedback/maybe set up a call time, but the same person left me a message with the same information for why I was rejected. I respect that there is only so much that an applicant can learn/why more detailed feedback can't be granted but it is extremely discouraging that this has to be a barrier for even an interview, especially when comparing the cost for certification compared to the stated salary. The bare minimum the company could do is list where applicants are/are not eligible for hire based on requirements. It will save everyone some time.

Completed the process with less than three interviews. Questions were straight forward which made it feel more like a conversation than an interview. HR was responsive which helped to move the process along.