The day after I applied, HR contacted me to setup a telephone interview. The actual interview lasted 10 minutes and consisted of very basic questions. After each of my answers, I received an awkward, "No worries" reply. The entire process was mediocre and it was quite obvious that the questions were coming from someone who had no actual reservations experience. When given the opportunity for me to ask questions, I asked one question and the response I received was, "That's more of an operations question." At the end of the interview, she asked for my midweek availability for a second interview with the hiring manager. The same day, I received a generic follow-up email, "another candidate was selected for the position, but we'll keep your information on file." I'm glad that only 10 minutes of my day was wasted!