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      GEICO

      Empresa engajada

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      Buscas relacionadas: Avaliações da empresa GEICO | Vagas da empresa GEICO | Salários da empresa GEICO | Benefícios da empresa GEICO
      Entrevistas da empresa GEICOEntrevistas do cargo de Customer Service Representative da empresa GEICOEntrevista da empresa GEICO


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      Entrevista para Customer Service Representative

      2 de mar. de 2011
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência neutra
      Entrevista fácil

      Candidatura

      O processo levou 2 dias. Fui entrevistado pela GEICO em mai. de 2010

      Entrevista

      Like everyone who interviews for Geico, I first took their 20 minute little skill test. I went to our local Geico office to take it in the morning. It wasn't that hard, but only about half the people who took the test at the same time as I did, passed. I think it's mostly because of test taking strategies. If you don't work quickly, you run out of time and fail. Because I passed, I was asked to wait, and after about a half hour or so, I did my first interview. It was a standard interview, asking me about difficult situations I had faced at work, and how I resolved them, etc. I did another interview a few days later, with a different person, asking me the same type of questions. Both ladies from both interviews came across as forced friendly... if that makes sense. I interviewed well and was invited to come for the third role playing interview. After that, I was offered a job. However, I don't know about the other Geico offices, but the one where I live has a very high turnover. I spoke to several people who had worked there in the past, and they did not have positive experiences. After doing some research online, I decided the $36K a year starting salary might not be worth it. If I had a better experience interviewing, maybe I would think differently, but everyone I talked to came across as only putting on a happy face. They didn't seem to actually like working there. They kept trying to convince me that the high turnover was due to everyone getting promoted all the time, but that didn't fit with what I head from people who had worked there.

      Perguntas de entrevista [2]

      Pergunta 1

      Describe a difficult situation with a customer at work that you had to resolve, and what the outcome was.
      Responder à pergunta

      Pergunta 2

      Why GEICO?
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa GEICO

      Entrevista para Customer Service Representative (CSR)

      7 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Virginia Beach, VA
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa GEICO (Virginia Beach, VA).

      Entrevista

      There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.

      Entrevista para Customer Service Representative

      27 de abr. de 2026
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me de outra forma. O processo levou 2 semanas. Fiz uma entrevista na empresa GEICO.

      Entrevista

      Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour

      Entrevista para Customer Service Representative

      30 de mar. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Tampa, FL
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa GEICO (Tampa, FL).

      Entrevista

      It was a weird process, first it was on zoom and my interviewer told me to turn off my camera because of the bandwidth issues. Then she asked three questions and provided me the job description and the hours. She then asked me if I was looking for other work and If I was currently working. I did tell her that I am currently working and she told me that I have enough time to provide my current job a two weeks notice. After the interview she told me that she was going to endorse my application for review. Then she sent me another email saying that “Your recruiter will be in touch with you for next steps”. Then in the middle of night not even 24 hrs, I get a generic email saying that I was passed on. I wanted to find out why did I get an email saying that a recruiter was going to contact me, then I passed on from someone else. This was a customer service position and during the interview she told me that I have a lot of experience. I just didn’t like during that interview I was given false hope. I would not recommend applying to this company.

      Perguntas de entrevista [1]

      Pergunta 1

      1. Tell me a time when you had to deal with a customer and provided empathy?
      Responder à pergunta

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