When their Talent Acquisition contact reached out initially approx. 4 months ago after I applied online to set up a phone screen interview, I had to email that person back a couple times before receiving a reply.
That exchange would prove to be foreshadowing of things to come as this company, and this main contact in particular would definitely qualify as being communications challenged at best.
After each round in the process, which included a couple aptitude tests, a phone interview, and a series of video interviews, I was ghosted for multiple weeks, and had to be creative in order to elicit any sort of response.
I made allowances for pandemic related delays, but this went well beyond.
In one instance, when following up and not hearing in a reasonable amount of time via email, voice mail, and text, I resorted to contacting a colleague of my contact's in HR.
Giving GSP the benefit of the doubt, I was thinking the pandemic may have forced cutbacks and explained this person's non responsiveness. This resulted in my contact finally replying and apologizing a few times in an email for their lack of correspondence and updates.
When I was ghosted again later in the process after my final interview, this same contact claimed they had, in fact. been trying to email me updates, but offered that possibly their attempts may have went to my spam folder. I did not believe that to have been the case, and it was not.
I understand not every interview process is going to result in an offer even if there is positive feedback shared along the way, but again, this goes back to a complete lack of professionalism from the top person in HR on down.
Little to no respect was shown to me as a candidate throughout the process.
On another note, my most recent interviewer with this company had shared a desire for GSP to become more diverse, which I took at the time, and later felt more sure of, to mean not including workers of a certain age.
Bullet dodged.