Phone interview: Basic description of the position and basic questions about any past customer service experience. Supervisor interview: Basic questions about your past experience in customer service positions and how you would handle different situations you might find yourself in when talking to a client. Nothing too difficult. General Manager interview: The last interview was with the DM of the store. Pretty much the same questions you were asked when talking to the supervisor. They will also go over the pay with you. No negotiation. The GM would not budge on the hourly starting pay.

Overall a pleasant experience. Questions were not difficult to answer. Mostly how one would handle different situations and your past experience. The interview did not take a long time and wait time for a response was reasonable.