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      Buscas relacionadas: Avaliações da empresa GitHub | Vagas da empresa GitHub | Salários da empresa GitHub | Benefícios da empresa GitHub
      Entrevistas da empresa GitHubEntrevistas do cargo de Account Support Specialist da empresa GitHubEntrevista da empresa GitHub


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      Entrevista para Account Support Specialist

      20 de ago. de 2018
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva

      Outras avaliações de entrevista de vagas de Account Support Specialist da empresa GitHub

      Entrevista para Account Support Specialist

      12 de mai. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Remote, OR
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa GitHub.

      Entrevista

      The interview starts with a 15 min chat. Then you conduct a competency test. Once reviewed you have an hour long interview with manager from your region. If successful then from there you sit one on one with the support staff as a trial. Then an offer is given if you are successful through the whole process.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for GitHub?
      Responder à pergunta
      6
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela GitHub (Remote, OR) em mai. de 2019

      Entrevista

      I had an interview with the talent recruiter and then moved onto completing a writing exercise answering fake support tickets. I was moved to the next stage with an interview with the hiring manager. I knew the second the interview started that it was not going to end positively as our personalities completely clashed so it wasn't a good fit for either of us. Found out 2 days later that I wasn't moving forward, which wasn't a surprise. It was a lengthy process, but for the right person I'm sure it would be okay.

      Perguntas de entrevista [1]

      Pergunta 1

      How do you deal with the security of your person accounts?
      Responder à pergunta

      Entrevista para Account Support Specialist

      19 de mai. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Remote, OR
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou mais de 2 meses. Fui entrevistado pela GitHub (Remote, OR) em abr. de 2017

      Entrevista

      Overall I found the interview process to be impersonal with long delays between steps. In my experience, it's strange to not speak to a recruiter initially. How do I know if I am interested in the role, company, benefits, salary with a simple conversation? As a matter of fact, outside of email, I am not sure there is a recruiter at all. (More about this at the end). The actual interviews were great during the interviews. Warm & friendly with challenging questions. I could see myself working with them. It's the delays of communication between the interviews and actually hearing anything that is unacceptable in my opinion. First, GitHub asks to complete a fairly straightforward questionnaire. After you complete, you'll receive an email from the "recruiter" saying it will take two weeks to review. To me, it seems excessive and fairly one-sided to ask someone to wait for two weeks. Second and the most rude/impersonal part, after investing a lot of time, I received an email declining me. Overall I am fine with the rejection. That said, it's ironic that the customer support organization doesn't think about experience.

      Perguntas de entrevista [1]

      Pergunta 1

      They ask you to answer support tickets.
      Responder à pergunta
      6
      avatar
      Resposta da empresa GitHub
      9y
      Thank you for your feedback on the process. We work hard to ensure that every candidate has a positive experience when they interview with GitHub, and it looks as though we fell short of this during your time with us. We are working on ways to improve our process based on your feedback and will continue to make the experience better moving forward.