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      Gong

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      Buscas relacionadas: Avaliações da empresa Gong | Vagas da empresa Gong | Salários da empresa Gong | Benefícios da empresa Gong
      Entrevistas da empresa GongEntrevistas do cargo de Customer Success Manager da empresa GongEntrevista da empresa Gong


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      Entrevista para Customer Success Manager

      8 de mar. de 2019
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      O processo levou 6 semanas. Fui entrevistado pela Gong em nov. de 2018

      Entrevista

      I spoke with an internal recruiter first, then with the COO over the phone, then in person with the COO and CS manager, then with the CEO via video conference. Process was smooth and Austin, the recruiter, was great throughout the process in terms of keeping me updated on the process and next steps.

      Perguntas de entrevista [1]

      Pergunta 1

      Describe your current customer success process with customers?
      Responder à pergunta
      avatar
      Resposta da empresa Gong
      7y
      Another Gongster family member in da' house — woot woot!!! Happy to hear you had a great candidate journey and we can't wait to see what successes you're going to add to the CS Team!! Not exactly sure which new CS hire you are — but how cool and fun is that Eric guy?! Am I right — or am I right?! Welcome to our team! That cool guy, Eric Lindroos

      Outras avaliações de entrevista de vagas de Customer Success Manager da empresa Gong

      Entrevista para Customer Success Manager

      7 de jan. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Phoenix, AZ
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Gong (Phoenix, AZ) em jul. de 2022

      Entrevista

      Zoom interview, but I could tell from the beginning there was something, a hard skill, I was missing so they were not really interested. I am not sure what the tool or skill was...

      Perguntas de entrevista [1]

      Pergunta 1

      What excited you are working at Gong?
      Responder à pergunta

      Entrevista para Customer Success Manager

      27 de jan. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Boston, MA
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Entrevista para Customer Success Manager

      11 de ago. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Gong em jul. de 2021

      Entrevista

      Spent 30 minutes talking to the recruiter, who started the conversation by saying "your current company uses Gong, so I don't have to tell you about us" and then diving into asking me questions. Considering the job market and options that employees have, the lack of even attempting to tell me what's so great about Gong was offsetting. It was almost the attitude of "we're great and I shouldn't have to sell you; everyone should want to work here". I was also asked 3 different times in 30 minutes how many accounts/how much ARR I manage, which made it seem like the recruiter wasn't even paying attention. Set up the next call to meet with the hiring manager, but I ended up canceling because the experience was lackluster.

      Perguntas de entrevista [1]

      Pergunta 1

      How many accounts do you manage/how much ARR
      Responder à pergunta
      8

      Candidatura

      Candidatei-me por meio de recrutador(a). O processo levou 1 dia. Fiz uma entrevista na empresa Gong (Boston, MA).

      Entrevista

      Really disappointed with my experience with Gong, I use their product and think it’s great. I didn’t officially apply for the role but was contacted by the recruiter for an exploratory chat. After a couple of questions around my background, the recruiter immediately decided that I should be put forward for a less senior role despite my experience and I didn’t get a chance to ask a few questions and the recruiter said they had to run and could only answer 1. Although I didn’t officially apply, I received a rejection email which I find insulting especially as this was meant to be an exploratory chat.

      Perguntas de entrevista [1]

      Pergunta 1

      What types of customers do you manage?
      Responder à pergunta
      8
      avatar
      Resposta da empresa Gong
      4y
      Thank you for your feedback on your experience with our recruiting team. I am sorry to hear that it was not a great one. I have flagged this to our recruiter -- your feedback helps us improve and I truly appreciate it. Our goal is to create raving fans, including candidates, and we clearly fell short here. We'll do better. Emily Campana -- VP Talent Acquisition, Gong