I initially applied for the position of shift supervisor and was open to any other position as well. I got there a little early and the hiring manager came and ushered me into his office right on time. He was super nice and put my nerves at ease. Small office with a comfortable setting where he had a two page sheet with questions to ask me about specific situations I've had to deal with, rude customers. etc. The whole thing took about 20 minutes. I ended up getting a call later in the afternoon offering me a retail associate position, which I accepted.