Step 1: Screening Interview on phone. They asked questions about my background etc. Step 2: Follow up screening call to schedule a face to face interview Step 3: Face to Face Interview...Two separate meetings with two people in each meeting. They asked both situational questions and general questions about what I was looking for in a job. Overall, the people were pleasant and respectful. However, I did have a somewhat uncomfortable exchange at one point. I was being interviewed by the hiring manager and one of his female sales reps. I asked the rep "what makes a Grainger sales rep successful in this role?". She paused and said, "Well first off, I call mostly on men so when you look like this (she motioned to her blonde hair, face and body), it certainly helps." Her boss chuckled as she laughed...she clearly thought very highly of herself. I found this very unprofessional. I lost interest after that and never followed up with the hiring manager after the meeting. I found out that they ended up hiring a female for the job (surprise surprise!).