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      Greenhouse Software

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      Buscas relacionadas: Avaliações da empresa Greenhouse Software | Vagas da empresa Greenhouse Software | Salários da empresa Greenhouse Software | Benefícios da empresa Greenhouse Software
      Entrevistas da empresa Greenhouse SoftwareEntrevistas do cargo de Customer Success da empresa Greenhouse SoftwareEntrevista da empresa Greenhouse Software


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      Entrevista para Customer Success

      8 de mai. de 2018
      Funcionário(a) sigiloso(a)
      New York, NY

      Outras avaliações de entrevista de vagas de Customer Success da empresa Greenhouse Software

      Entrevista para Customer Success

      6 de out. de 2019
      Funcionário(a) sigiloso(a)
      Denver, CO
      Oferta aceita
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Greenhouse Software (New York, NY) em abr. de 2018

      Entrevista

      Kicked off with a phone screen that covered professional interests and skills-- these were covered in a deeper dive for a second phone interview. After the second phone interview, I was invited to prepare a project which after review I presented in a virtual interview. The last step was the in-person interview where there were breakouts that focused on culture, professional goals/skills, a case study, and a recap/tour of the office.

      Perguntas de entrevista [1]

      Pergunta 1

      What is a personality that you have/had difficulty working with?
      Responder à pergunta
      3
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fiz uma entrevista na empresa Greenhouse Software (Denver, CO).

      Entrevista

      Overwhelming positive interview experience, the only downside was the lengthy process. From the first day I was reached out to by a recruiter until the offer was 28 business days. I can see how some people don't have the privilege to wait that long, but it does make me feel proud and like they really took time to assess each candidate. 6 step process: first spoke to a Customer Success team member, then the lead recruiter to discuss HR logistics (compensation and start date), next the team manager, then a take home assignment, then an on-site, and finally a phone call with the senior manager. The in person lasted 2.5hrs and allowed me to meet with different team members. It also involved a separate case study which gave me deeper insight on the role and prepared me well for articulating how I met the needs of the position and could excel in the role. I do wish each session in-person was at least 45min because I often ran out of time to ask questions of my own!

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you had to complete a project with limited resources. What compromises did you have to make and how did you ensure success?
      Responder à pergunta
      2

      Entrevista para Customer Success

      7 de set. de 2019
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela Greenhouse Software (New York, NY) em fev. de 2019

      Entrevista

      The process took 30+ days. I made it through each round ( Initial phone screen, recruiter screen, manager screen, take home assignment, and onsite with 6 people ). I find out after 30 days that Greenhouse does not think I have the "project management skills and technical acumen" for the role. For a company that is trying to be so innovative with best practices in hiring, how are candidates who are accused of not "meeting" the basic qualifications making it through to the final round? This process was a complete waste of my time. Before applying I spent 2 weeks researching and really deep diving into this company's culture, strategy, products, and people. During my phone screens, I really asked meaningful questions about the role and the work I would be doing. I work for a commercial company and I provide project management and technical services at a much larger scale . My education is also specialized in technology and analytics. So to have my industry knowledge and technical acuity challenged during the final stages of an interview is disappointing. It seems I was the perfect candidate until I showed up to the office. I would love to know what data was collected to make this decision because I wasn't asked technical questions by ANYONE. I presented my take-home assignment with no issues. Greenhouse's screening process should be re-evaluated. The teams should also iterate and figure out if they are trying to hire a unicorn, or if they are looking to add someone who has relevant experience and can positively impact the company in the future. I know my review may be perceived as a candidate's inability to receive feedback/ rejection, or perhaps it can look like I am just bitter that an offer was not extended, that is not the case. Ask yourself how you would feel if after 30 days you learn a company does not think you have the basic skillset for the job.

      Perguntas de entrevista [1]

      Pergunta 1

      How did I go above and beyond to make someone feel included
      Responder à pergunta
      4
      avatar
      Resposta da empresa Greenhouse Software
      6y
      Thank you for your candid and thorough feedback. I’m disappointed to hear that you walked away with a negative impression after spending time with our team. 30 days is indeed a big time investment, and it sounds as if we didn’t do a good job of communicating our decision-making process or hiring criteria. If you’re open to discussing further, feel free to reach out to me at amoon@greenhouse.io. --Ariana, Recruiting Manager