1) online application - two assessment tests after you fill out application. 2) about two weeks later I got a call from a recruiter and had a phone interview which lasted 10-15 mins. Very easy and basic questions (though you will be asked to have examples for certain situations). Don't forget to have lots of energy even if it is over the phone. 3) Got an email three days later setting up a group interview. This is where it gets fun. During the group interview we had to do a lot of role-playing it definitely shows how you work with others and deal with stress. Not going to give any specific activities we did only because it might vary from interview to interview. Right after 4 hours they break the group off for individual interviews. Dress comfortably but fashionably. Skinny jeans and flats are great to wear. 4) got a email the very next day telling me to come in for a 1:1 interview the next week. If you get this email or call that usually means you got the job. This one lasts for about an hour and I filled out my paperwork during this one. Total time 4 weeks BE YOURSELF! !!!!! Have lots of energy and don't let nerves get the best of you. Tattoos and piercings are accepted (even in management roles). The recruiters and store managers you meet are very laid back and positive.