Upon completing the application through the H&R Block website , I followed up with a call to their office and spoke with a preparer to schedule my interview. I interviewed with two preparers who had a wealth of knowledge and experience in the field. They were very welcoming and kind. They asked me about my prior work experience and spoke to me about their experience and backgrounds. It felt more like a conversation than the usual feeling of an interrogative interview, which I liked. They also allowed space for me to ask questions. It was an amazing interview process.