First contacted by a high level manager via LinkedIn, I had a first call from a recruiter. Then we fixed a day for an interview, and the recruiter (due to a last minute project) arrived 45 minutes late. The interview was quite normal, pretty easy questions. The interviewer told me, he will give me news 2/3 days to 1 week later, but I needed to send him an email to get a reply. They didn't keep my application and I still don't know why, and if I have to know, I have to call the interviewer...surprising! isn't it? By the way, the description of the business and the company sounds interesting but I suggest to head office to get a specific interview process with a real recruiter and not an employee (whatever his/her position in the organization).