Initial Interview - We went to the main office of HGS which is located in Libis near Eastwoood. It is much easier if you're direct because you dont have to wait for the phone interview. The hiring is one day process. On the initial interview they will ask you everything thats written in your CV. You just need to relax and be honest in everything. Typing test - This is the second level of interview if you pass the initial interview all you have to do here is to focus. You will be assign in one computer and there is a program where you need to listen and answer the quiz. if you pass them there is a second quiz where you have to listen and type all the words you hear (Mostly Name, address and etc.) Call simulation- if you're here you are pretty much qualified. They going to ask to memorize some opening and closing sentences and they will bring you to the call simulation room. RELAX everything will be alright. you need to focus on your opening and closing. Final interview- This is the last level. The most stressful part. Be ready to the tell me about yourself question

The hiring process starts well with an initial screening and final interview, but the post-interview stage shows a complete lack of organizational standards. Despite following up multiple times via email and social media, I was completely ghosted after a single, brief response, having been told they would update me soon, but they have not reached out ever since. Leaving a candidate hanging for weeks instead of sending a simple rejection is highly unprofessional and a major disrespect to my time. The job market is difficult, and companies must respect applicants' effort. I will never apply to HGS again, as they have shown clear red flags. An automated reply telling applicants to contact a support email does not hide how disorganized and unacceptable the communication framework is, and the fact that candidates are being treated as entirely disposable data. I am sharing this to provide transparency for future candidates. After completing the final interview stage, communication completely ceased. Despite following up, I received no update. Candidates invest a lot of time into this process, and there should be accountability regarding basic communication. I hope this review serves as a necessary wake-up call for how people are treated. There is a clear double standard in the recruitment process. Communication is only given to accepted applicants, while rejected and backup candidates are completely ghosted. It truly makes one wonder how a company's customers would feel if they knew how poorly job candidates are treated behind the scenes. There must be professional accountability for this level of disorganization, and I am speaking out so future candidates know exactly what to expect.