O processo levou 2 semanas. Fui entrevistado pela HSBC em jul. de 2025
Entrevista
Started with some competency and motivational questions
There is a short skills assessment on how you would handle customer queries and taking notes based on infomation in a simulated call
Perguntas de entrevista [1]
Pergunta 1
Tell me about yourself
Why do you want to work in a call centre
Fiz uma entrevista na empresa HSBC (Leeds, England).
Entrevista
It was a learning experience. They gave a tour of the office and it then asked a few housekeeping questions then the main interview.Communication based scenario and skill based interview
Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela HSBC (Birmingham, Inglaterra) em mai. de 2025
Entrevista
Firstly, an interviewer will describe the details, salary and expectations of the role to every interviewees.
Then you will do your one-one competency based interview questions. Questions are in this manner "Can you describe", "tell me about a time"
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you went far and beyond for a customer?