Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela HSBC (Hamilton, Scotland) em nov. de 2016
Entrevista
Telephone interview which was based around previous experience and your strengths and weaknesses. Interview on site, suitability and capability questions. Completed a skills test at the on site interview where you demonstrated how you would speak to a customer on the phone and carry out instructions from the customer.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you provided excellent customer service.
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
Fiz uma entrevista na empresa HSBC (Birmingham, Inglaterra).
Entrevista
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview
Easy enough , staff nice , star questions , be confident , make eye contact , be enthusiastic show skills , enjoy it , try hard . Ask questions like a typical day
