Initial screening: A review of your resume and cover letter. Phone interview: A brief conversation to assess your qualifications. In-person interview: A more detailed discussion of your skills and experience. Final decision: The company's decision on whether to offer you the position.

The interview process is seamless, with fair questions asked. Feedback is shared within two weeks of attending the interview. The questions asked are scenario-based and highly relatable to daily activities. The interview is mostly done online.

The interview process was pretty basic. The manager will ask you a lot of questions centered around customer service and your previous exposure/ experience to similar rules. They will also ask you questions which are situational to understand how you would go about those situations.