Relaxed interview with the store manager and assistant manager . Basic questions around attitude motivations and experience. Went onto shop floor and served some customers. Offered later that day.

Interview one on one where questions are asked. Interviewer puts scores on paper and then hands to store manager if he was not the manager. Test drive with interviewee sometimes happens, the applicant goes with a colleague to either fit, or bike hut or cashier to see how they are with customers.