Incredible candidate experience across all fronts! I was sourced by a recruiter on LinkedIn about the Customer Support Specialist Role and was given an overview of the role. After that, I completed a take-home assignment to determine how I would troubleshoot various cases that come up with the Handshake Software. I then went through a series of interviews with Customer Support Specialists, Head of University Support, and the Co-Founder of the company. Everyone was incredibly friendly, intelligent, and were invested in not only making sure that I would be a good fit for the role, but also took the time to get to know me and see how I would fit in culturally in the company. After the interviews, I was asked to provide references and was then offered the job a week later which I delightfully accepted! The entire interview process was professional and efficient. I never had to wait too long to hear the next set of steps. Shout out to Emily the recruiter, Jordan the Head of University Support, Joe and Larry from the Customer Support team, and Ben, the co-founder of Handshake for providing such an amazing candidate experience. I'm so excited to work for this amazing mission driven company!

1. Initial screener interview with hiring manager 2. An online task that was relatively straightforward using handshake platform 3. A team interview fielding questions from 5 other team members 4. Another hiring manager interview 5. Rejection 6. Offered to interview for another position as "I'd be a great addition to the team" and proceeded to have another video call interview with a hiring manager 7. Was told it all went great and I would receive more details soon 8. Ghosted - zero response to any follow up, which is honestly extremely rude given the hours already put into interviewing.