The process was quite straightforward. 1) Reached out by a recruiter 2) Followed by a conversation with the hiring manager 3) Followed by 5 separate 30 minute individual conversations with folks on the account management team, CSM team, Hiring manager 4) Ending with one final interview with the VP of Customer Experience The interview process in itself was somewhat time intensive but thoughtful conversations with the team members none-the-less. The overall process did feel very long winded. The individual 30 minute conversations could have been with only 2-3 individuals vs the 5. Or that it could have been a panel interview with all 5 folks on a 45 minute zoom call. Repeating the same thing over and over again in such short succession introduced an element of fatigue in the whole process. The final interviewer on the other hand was unprofessional. The interviewer clearly had other things going on in the background and was totally distracted throughout the call. They could be heard talking to someone else during the interview as well. I totally get it that in this day and age of working remotely, we have stuff going on in our house. If it is too distracting to hold and interview then re-schedule it. That would be the professional thing to do. The recruiter and the recruiting coordinator, were incredibly professional and really looked out for your (the applicant's) and the company's best interest.