I applied late December and then heard back a few weeks later. Had a phone call with HR, then an in-person interview with someone from HR and Customer Service. They seemed friendly enough. But some of the questions seemed designed to trick you, which seems counter-intuitive if you want to hire people. They asked what I knew about the competitors, so I told them I didn't know much because I hadn't had a chance to use the service and they implied that if I'd actually googled the company, I would have seen the ads. Of course I googled them, I went for an interview! They also seemed unimpressed that I wasn't a master chef. Then I spoke to someone more senior who seemed very cold. I tried to have a bit of a human conversation but she just fired questions at me none stop. Most of which amounted to the same thing: what are you passionate about / what gets you out of bed in the morning / what motivates you. Anyway, they said they'd let me know in a few days. A week later, I hadn't heard back. So I reached out to the HR rep who completely ignored me. I find this company incredibly unprofessional. It's common courtesy to at least send a generic "we went with someone else" email when you've got to the final round of interviews.

Quick, straightforward interview process conducted via video call. Organized, supportive team with many remote employees. Regular meetings keep everyone connected, and managers are responsive, communicative, and helpful throughout the onboarding process.