At the time when I applied there were two very good managers who are no longer there. The interview process was laid back and comfortable. They asked logical questions about past employment, skills, hours available etc. At the time there was little room for salary negotiation for the initial job and the raises were nominal in the first year. Once they realized I was committed and saw my worth then the raises were a bit better, which I understand because in retail the employee turnover is so high. I was able to negotiate my salary once I became a Customer Service Coordinator.