Was sent an email after submitting my resume asking to call a number and read a script. A few days later got another email asking to schedule a phone interview. Read similar script on phone interview and was asked to set up face to face interview. At face to face interview first met with someone and was asked a few standard interview questions about previous experience and was told about the job. Listened to a few calls and met with another manager. Talked about the position and asked if it was something I think I could do. Was told would hear back the same day or following morning.