First of all, you have to visit the office to ask for an application. This is your first impression, so make yourself presentable. Then you fill out a two page application that is asking about basic demographic and contact information. Also, you need two references, which they will actually contact. After that, you take the application back to the office for a second impression. Make this one good too. Then if they believe you will be a good asset to their team, then they will call you in for an interview and ask basic interview questions. The most difficult part of the process is the first and second impressions. You will be working with prospective students and they only get to see you for an hour or two. That is why you need to make great first impressions. This is also true in all careers but most importantly this one.