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      HubSpot

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      Buscas relacionadas: Avaliações da empresa HubSpot | Vagas da empresa HubSpot | Salários da empresa HubSpot | Benefícios da empresa HubSpot
      Entrevistas da empresa HubSpotEntrevistas do cargo de Customer Service Specialist da empresa HubSpotEntrevista da empresa HubSpot


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      Entrevista para Customer Service Specialist

      18 de jul. de 2017
      Funcionário(a) sigiloso(a)
      Cambridge, MA
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me por indicação de um funcionário. Fiz uma entrevista na empresa HubSpot (Cambridge, MA).

      Entrevista

      I applied back in May 12th 2017 via employee referral for the Channel Consultant role in Cambridge. I was contacted my Noah Gilman 4 days after with an invite to a webcam interview where I record myself answering 3 questions with 30 seconds to prepare for the question and 1 minute to answer. I believe this was the biggest challenge in the whole interview process because of the pressure of not making a mistake since there is only one try per question. Because of the pressure I lost my train of thought in one but quickly recovered, its ok to stumble a bit, they know you are not a machine. Make sure you use the software's practice questions before taking the real questions. I was then contacted by Kelsey Freedman (she is the best!) saying that they believe I was a better fit for the Customer Support role (Spanish speaking) and continued the application process with her. She arranged a call to talk a little bit more about the role and asking a few questions on my background and my interest in Hubspot and the culture. Then I was given access to the hubspot software with 3 tasks to complete and 2 video interviews following on these tasks including a role play and behavioral questions the following week. Then I was contacted by Kelsey once again that I was moving on to the next round which was 3 interviews back to back with 2 managers and someone who has been in the role for 3 years. All of them really nice and down to earth people. I would also like to mention that they are very flexible with time slots, as I had to reschedule the in person interviews. They were all very accomodating (shoutout to Allie!) this is them preaching their culture and really is what makes them stand out! Then I got a call back from Kelsey that they wanted to make me a Spanish Quiz, it took them a few days to figure out the logistics for it, but it was a 30 min phone interview with a specialist from the LATAM department (the one I will be working in). The following day, I got an offer which I gladly accepted, I can't wait to start next monday which also happens to be my bday (Kelsey even offered to have something special for the occasion!) If I where to this again, I would 100 times, the whole process have been an amazing experience because everyone goes above and beyond to make you feel comfortable and walk with you along the whole process. I would recommend applying to everyone!

      Perguntas de entrevista [1]

      Pergunta 1

      I see that you are an expert in _______ Software. Imagine I don't know anything about that software and teach how to do something in the software.
      Responder à pergunta
      2
      avatar
      Resposta da empresa HubSpot
      8y
      What a wonderful review to read! Kelsey and Noah are just tremendous--they are as humble as they are talented, thanks for taking the time to share your feedback and congrats on joining HubSpot--we are so glad you're joining our team! Hope to meet you soon, Katie

      Outras avaliações de entrevista de vagas de Customer Service Specialist da empresa HubSpot

      Entrevista para Customer Service Specialist

      24 de dez. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela HubSpot em ago. de 2025

      Entrevista

      Poseen buena comunicación con el candidato, en total son 3 entrevistas, te ayudan a prepárate con material y lo que se espera de la entrevista, son claros con los estados y dan retroalimentación.

      Perguntas de entrevista [1]

      Pergunta 1

      Experiencias laborales previas Customer first mentality
      Responder à pergunta

      Entrevista para Customer Service Specialist

      17 de ago. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Dublin, Dublin
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de recrutador(a). Fui entrevistado pela HubSpot (Dublin, Dublin) em jul. de 2023

      Entrevista

      I was contacted on LinkedIn by a HubSpot employee, they introduced the job description and the salary. In my opinion, the hiring process is too long, you have to "pass" 3 stages. Then I booked a 30-minute call with the recruiter, she was very nice on the phone, she made me feel like I was talking to a friend. I passed to the next stage, which was role play with a TL, it was fun, but I didn't pass apparently because I wasn't feeling comfortable with ambiguity.

      Perguntas de entrevista [1]

      Pergunta 1

      -What are your responsibilities in your current job? -How do you deal with feedback? -What's your salary expectation? -Tell me about a time when you failed ? -Tell me about a time when dealt with a difficult customer?
      Responder à pergunta

      Entrevista para Customer Service Specialist

      14 de jul. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa HubSpot.

      Entrevista

      Clear communication from the hirer on what the job entails and how the interview is conducted. Got to the 3rd round where I had to simulate assisting a customer with their issues.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me a time when you met with a difficulty at work.
      Responder à pergunta