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      HubSpot

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      Buscas relacionadas: Avaliações da empresa HubSpot | Vagas da empresa HubSpot | Salários da empresa HubSpot | Benefícios da empresa HubSpot
      Entrevistas da empresa HubSpotEntrevistas do cargo de Customer Support da empresa HubSpotEntrevista da empresa HubSpot


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      Entrevista para Customer Support

      20 de jul. de 2017
      Funcionário(a) sigiloso(a)
      Cambridge, MA
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela HubSpot (Cambridge, MA) em jul. de 2017

      Entrevista

      I interviewed at HubSpot in July 2017 for the Customer Support role. The process began with me answering a series of questions via video recording. Shortly after that, I interviewed with a recruiter named Kelsey basically asking about my qualifications, work history, and why I would want to work at HubSpot. The next step involved me having a Zoom Video conference video with a Customer Support Manager and a product demo with a Principal Coach at HubSpot where I was to complete three tasks related to the HubSpot software prior to this interview. I enjoyed my interaction with both of these individuals and was able to learn a lot about the HubSpot product! A day later, I got a call from Kelsey informing me that I would be moving on to the final stage of the interview at their office in Cambridge. Over there I briefly met with Kelsey in the beginning and end of the interview process and then met with 4 different managers (one was shadowing in training) over a course of three thirty-minute interviews. This was ultimately to test whether I would be a good fit culturally and if I had the skill set to work in a Customer Support role. I deeply enjoyed meeting with all of these managers and while it was an interview process, everything felt so relaxed and conversational and I had a wonderful time interacting and learning about HubSpot as a whole from these individuals. The following week, I got a call from Kelsey with an offer to work at HubSpot! I want to add that throughout the interview process, Kelsey was incredibly professional and efficient with answering any of my questions and informing me when I moved forward in steps and what I had to prepare for. This is how a talent team should operate and I have nothing but positive things to say about my entire interview process. I am so excited to begin my journey at this amazing company known as HubSpot!

      Perguntas de entrevista [1]

      Pergunta 1

      Teach me something new that you learned recently.
      Responder à pergunta
      5
      avatar
      Resposta da empresa HubSpot
      8y
      Thanks for the review, and for the nice note about Kelsey--she is stellar at her job and really cares about candidates. Support is absolutely critical to HubSpot's success, so I'm delighted to hear you're joining our team--thanks for the feedback and look forward to meeting you soon! -Katie

      Outras avaliações de entrevista de vagas de Customer Support da empresa HubSpot

      Entrevista para Customer Support

      17 de mar. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa HubSpot.

      Entrevista

      Great, organized, clear expectations. I found that, while the process was very corporate, they have managed to create an environment that values prospects. They know that every candidates experience matters and reflects their ethos.

      Entrevista para Customer Support

      20 de mai. de 2024
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa HubSpot.

      Entrevista

      Number of rounds with different competencies assessed by combination of team members, team manager and senior level staff. They assessed by organisational skills, technical aptitude and fit for the team.

      Perguntas de entrevista [1]

      Pergunta 1

      Give an example of a time with you coached a team member,
      Responder à pergunta

      Entrevista para Customer Support

      17 de out. de 2025
      Funcionário(a) sigiloso(a)
      Dublin, Dublin
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de recrutador(a). O processo levou 2 semanas. Fui entrevistado pela HubSpot (Dublin, Dublin) em abr. de 2024

      Entrevista

      The process started with a brief introductory phone call with an HR representative. The second stage was a practical role-play interview where I had to resolve a customer's issue using a chat simulation. I shared my screen throughout this task, using the company's knowledge base, Google, and AI tools to find a solution. The focus was clearly on my problem-solving method rather than just getting the right answer. The final stage consisted of three consecutive interviews with a hiring manager and two team leads, where they asked standard behavioral questions. The entire process was very efficient and took less than two weeks.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you had to deal with a difficult or angry customer. How did you handle the situation, and what was the outcome?
      Responder à pergunta