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      HubSpot

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      Buscas relacionadas: Avaliações da empresa HubSpot | Vagas da empresa HubSpot | Salários da empresa HubSpot | Benefícios da empresa HubSpot
      Entrevistas da empresa HubSpotEntrevistas do cargo de Customer Support Specialist da empresa HubSpotEntrevista da empresa HubSpot


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      Entrevista para Customer Support Specialist

      1 de ago. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Cambridge, MA
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela HubSpot (Cambridge, MA) em jul. de 2018

      Entrevista

      I applied through an employee referral and was contacted shortly after for a phone interview with a recruiter. For the phone interview, I was asked questions about my interest in HubSpot, how I heard about the position and brief questions about my previous experience. I was then invited for a video demo interview over Zoom where I had to complete 3 easy tasks beforehand, then explain how I did them. The hiring manager then tested me on my ability to problem solve by asking me to do some more advanced tasks. Although I was unable to solve them immediately, I showed my thought process and learning style while the manager gave me some hints to solve the problems. Then, I had 3 on-campus interviews with 3 hiring managers. All of them asked "Why HubSpot?" and similar questions about my previous experience. To be honest, this would have been more efficient as a panel interview. The more difficult questions were asking me to recall customer situations. After the interviews, which were on a Monday, I was told I would hear back with a decision by Friday. I heard back by next Monday. Positives: Throughout the recruitment process, the recruiters were extremely helpful. They told me what to expect during each interview and were willing to answer any and all questions about the company and the position. The process was fairly quick and everyone was respectful. Negatives: I will give HubSpot the benefit of the doubt here because from other reviews it seems like this behavior isn't the norm. My recruiter didn't show up for my interview, so I didn't get a proper introduction or debriefing. In a thank you email to my secondary recruiter, I briefly mentioned the main recruiter's absence, and she explained that she was volunteering for a workshop at the Portsmouth, NH office. When I received the news that they were not moving forward with my candidacy, the recruiter noted that they would be happy to schedule a quick phone call for feedback on my interview. I thanked her and her team for their time and accepted the invitation for feedback. However, she never followed-up. I emailed her 10 days later to tell her that I am still interested in receiving feedback, especially since I was considering applying for another position at HubSpot, and she still never responded. The responsiveness and professionalism I came to expect during my candidacy seemed to stop when they sent me the decision.

      Perguntas de entrevista [2]

      Pergunta 1

      Describe a time when you were unable to provide an answer for a customer, or the customer didn't like the answer they received.
      1 resposta

      Pergunta 2

      Why HubSpot?
      Responder à pergunta
      2

      Outras avaliações de entrevista de vagas de Customer Support Specialist da empresa HubSpot

      Entrevista para Customer Support Specialist

      22 de jun. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista difícil

      Candidatura

      Fiz uma entrevista na empresa HubSpot.

      Entrevista

      The hiring process consists of an initial HR interview to assess cultural fit, followed by a technical interview to evaluate skills, and concludes with three separate one-on-one interviews with different managers expecting STAR responses.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time you had conflict with a coworker or colleague, and how did you overcome it?
      Responder à pergunta

      Entrevista para Customer Support Specialist

      1 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fiz uma entrevista na empresa HubSpot.

      Entrevista

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Entrevista para Customer Support Specialist

      22 de abr. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 4 semanas. Fui entrevistado pela HubSpot em abr. de 2026

      Entrevista

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.