Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa HubSpot | Vagas da empresa HubSpot | Salários da empresa HubSpot | Benefícios da empresa HubSpot
      Entrevistas da empresa HubSpotEntrevistas do cargo de Customer Support Manager da empresa HubSpotEntrevista da empresa HubSpot


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      As melhores empresas na categoria “Remuneração e benefícios” perto de você

      avatar
      Apple
      4.2★Remuneração e benefícios
      avatar
      Honeywell
      4.0★Remuneração e benefícios
      avatar
      DONE by NONE
      3.8★Remuneração e benefícios
      avatar
      Fortinet
      3.6★Remuneração e benefícios

      Entrevista para Customer Support Manager

      19 de fev. de 2019
      Candidato(a) sigiloso(a) à entrevista
      New York, NY
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me por meio de recrutador(a). O processo levou 3 semanas. Fui entrevistado pela HubSpot (New York, NY) em mar. de 2018

      Entrevista

      The company had previously reached out to me for a more junior position within the customer success team and after a phone call with the hiring manager I was deemed unsuitable and have "some more ways to go" before being able to work at hubspot. Interviewer did not explain what that meant. A year later the same recruiter reached out and this time offering to interview me for a manager position. I was curious about their thought process and decided to aspeak with the hiring manager involved (a different person than before). The questions on the call was pretty standard in a sense of tell me about yourself and your work experience. I proceeded to the next round. This time was a face to face interview which I had to prep a presentation for. This was a half day (4 hour) back to back interview with 4 stakeholders who I will be presenting to and interviewing me as well as doing a role play session. However during my presentation I realised that the values and ideas that I presented we're different from what the team wanted to see. It seems like they were looking for answers closer to what the company was already practicing. they also tested me on my feedback and management style which again didn't seem to fit their ideal. If they already had a template in mind, not sure why applicants are are to come up with new ideas. After a week a call was scheduled to tell me my application has been rejected. But the managers thought I was good culture fit and would loved to see if there are other roles I'll like to explore. I named a Dept but didn't not hear anything back after which is rude. Few months later another recruiter reached out to me on LinkedIn. Seems like the recruitment team are not quite on the same page as hiring managers.

      Perguntas de entrevista [2]

      Pergunta 1

      what role does the customer support team play within hubspot?
      Responder à pergunta

      Pergunta 2

      what are the values you would instill in the team?
      Responder à pergunta
      2

      Outras avaliações de entrevista de vagas de Customer Support Manager da empresa HubSpot

      Entrevista para Manager, Customer Support

      8 de nov. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela HubSpot em out. de 2021

      Entrevista

      I had a great experience interviewing with Hubspot! The first round was with a recruiter and he let me know right away that he would like to schedule me for the next round. The recruiter was helpful and gave me tips for the next round and helped me prepare. From there, I was scheduled for a 30 minute zoom interview with a senior manager. The questions were fair and relevant. A few days later, I received communication from my recruiter that they would like to move me forward in the process. Before scheduling my next interviews, I had another call with my recruiter to help prepare me for the next steps. The next round consisted of three 30 minute zoom calls with senior managers on the support team. I felt well prepared and confident going into each interview. A few days later, I received an email letting me know that I was not selected to move forward. However, my recruiter gave me the option to schedule a call with him to receive feedback. The feedback was actionable and helpful and left me feeling encouraged to try again in the future. This entire process took less than 3 weeks. Even though I was not selected to continue forward, this was the best interview experience I have ever had. I appreciate hubspot and the recruiting team that has worked to create an interview experience where the candidate feels valued and appreciated.

      Perguntas de entrevista [1]

      Pergunta 1

      How do you promote diversity and inclusion when leading a team? How do you coach under performers? What is the ideal state for a customer support team in relation to the rest of the company? What kind of impact can customer support make on a business?
      Responder à pergunta
      2

      Entrevista para Customer Support Manager

      29 de set. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de recrutador(a). O processo levou 2 semanas. Fui entrevistado pela HubSpot em set. de 2021

      Entrevista

      I had 2 interviews - one with the recruiter who reached out to me via LinkedIn and one with another recruiter. If I had passed the second interview, I would've had a zoom call with a senior manager. First interview was good. I treated this more like an open conversation with the interviewer since I didn't have any experience with Hubspot. He was very engaged during the interview so it felt easy for me to open up about my experience with leading a support team and what I was looking for in a company. He gave me great feedback on what I can work on for the next stage of the interview process (use STAR format to keep answers concise). I had a lot of questions for him about Hubspot and he patiently answered all of them Second interview was very similar to the first. The interviewer was using speaker phone so it was really hard for me to hear what he was saying since there was a lot of echo. I had to ask him to repeat himself a few times so I was a little annoyed. He seemed disconnected from the start of the interview so it was difficult for me to stay engaged (I am the type of person to match the other person's energy when speaking to them). His first couple questions were the exact same as the last interview. Only difference is that he asked about how to foster a safe inclusive environment and how to handle underperforming and top performing employees. I was a little more prepared for this interview by keeping my responses concise. I had already asked all the questions I had with the first recruiter so I didn't have any questions for him other than what would the next steps be if I passed this interview phase. I probably would've saved some questions from my first interview had I known the interview process had so many steps

      Perguntas de entrevista [3]

      Pergunta 1

      Why are you looking to change jobs/what are you looking for in a company?
      Responder à pergunta

      Pergunta 2

      How would you handle a situation where you had an underperforming team member?
      Responder à pergunta

      Pergunta 3

      What are the KPIs you use to judge performance?
      Responder à pergunta

      Entrevista para Customer Support Manager

      17 de abr. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Dublin, Dublin
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela HubSpot (Dublin, Dublin) em abr. de 2018

      Entrevista

      I had 2 phone interviews (with recruiter and manager), 2 interviews online (both with managers) and final onsite F2F/online interview (with 4 managers+VP). Hubspot invited me to their office for final interview (all expenses covered), which was way beyond my expectations.

      Perguntas de entrevista [1]

      Pergunta 1

      What was hardest feedback you received? What would you expect from your peers in the start of the role? And other usual questions related to the role.
      Responder à pergunta