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      Buscas relacionadas: Avaliações da empresa HubSpot | Vagas da empresa HubSpot | Salários da empresa HubSpot | Benefícios da empresa HubSpot
      Entrevistas da empresa HubSpotEntrevistas do cargo de Customer Service Associate da empresa HubSpotEntrevista da empresa HubSpot


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      Entrevista para Customer Service Associate

      8 de out. de 2021
      Candidato(a) sigiloso(a) à entrevista
      New Londn Township, PA
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela HubSpot (New Londn Township, PA) em jan. de 2021

      Entrevista

      Long, varied, standardised. It was in different stages. It was too much for an entry-level position in the end, and very drawn out. Most interviewers were polite, though, so that was positive.

      Perguntas de entrevista [1]

      Pergunta 1

      How to deal with difficult customers
      Responder à pergunta
      2

      Outras avaliações de entrevista de vagas de Customer Service Associate da empresa HubSpot

      Entrevista para Customer Service Associate

      4 de mai. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Colombia, Atlántico
      Nenhuma oferta
      Experiência neutra
      Entrevista fácil

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 3 semanas. Fui entrevistado pela HubSpot (Colombia, Atlántico) em abr. de 2023

      Entrevista

      Fui recomendada por una amiga. Una reclutadora de EE.UU me contactó y me dio pautas para tener éxito en la entrevista. En la primera entrevista, te hacen ayudar a una cliente en problemas, con un problema real y te hacen algunas preguntas de comportamiento. En la siguiente entrevista, un grupo de supervisores te hacen muchas preguntas, en una tarde cada 45 minutos, por 3 horas y ahí ellos deciden si serás contratado o no. Mi experiencia en la segunda parte de la entrevista no fue positiva, hubo una de las entrevistadoras que fue pedante (quizas cansada de tantas entrevistas), pero igualmente desagradable como experiencia. Como recomedacion, no les hagas preguntas muy inteligentes sobre la compañía como te recomienda la asesora de EE.UU, haz preguntas básicas sobre el trabajo, horarios, beneficios etc.

      Perguntas de entrevista [1]

      Pergunta 1

      Tienes alguna pregunta sobre nosotros?
      Responder à pergunta

      Entrevista para Customer Service Associate

      29 de jun. de 2020
      Candidato(a) sigiloso(a) à entrevista
      Tóquio
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela HubSpot (Tóquio) em jun. de 2020

      Entrevista

      I was very disappointed and very offended. I applied online for customer service position and they replied me back to arrange an interview. The interview was casual and relaxing so it was ok. But the behaviour and words the recruiter selected got on my nerves. At the end of the interview, I was asked if I had any questions. So I asked some questions about the position and the company. And lastly, I asked them for feedback on my interview and if there was anything I could improve. I was surprised. They said 'You asked me a question for one of my interview questions before you answered. I felt this made our communication less smooth and that means you didn't understand the meaning of the question. I'm sure people who have business experience more than you could understand the meaning of the question 100%. This is about business common sense.' I was like,' what the....' First, in terms of asking a question, nothing wrong with it. It is important and so fundamental for a good communication, besides, it was written as a tip/recommendation for candidates to do on the Hubspot website. Secondly, I asked them a question because the question was so vague. They asked me, 'In terms of feed back at company, what was the hardest one?' Instantly, I thought this is feedback I received from my previous company. But we talked about feedback I sent to the company right before this question and the sentence was not clear anyway, so I had two options in my head. I asked them whether they meant feedback I received or sent. They said latter. So I could make sure that I was on the same page. Then, they pointed out the communication was not smooth due to this. I'm done really. I felt they were defensive and they wanted to be superior to me by saying such thing. So that they could behave like 'Oh it was not our fault. You didn't have business common sense and experience or whatever' They should have been open to change and improve their question And most importantly improve their humanity. Thirdly, how could you be so judgemental? Though they said they didn't mean to be critical, they pointed out that I don't have full-time experience and this is why I didn't understand question I was asked and internship is not proper job so I must not have business common sense. And they added, 'your job at previous company as full-time, it must have been very simple but it is not simple at Hubspot such as customer requests, complaints etc.' They literally said these when I asked them for 'feedback'. WHO could say something happened in the past and something I cannot change when I asked 'feedback'? HOW dare you say that my previous job was simple (you all know the company and have definitely used before. And that was not simple. It was very confusing and complicated. This is what everyone said even my coworker who had so many experiences). WHAT is the the business common sense. This is not related to the level of understanding. Your question was just not clear to anybody, your behaviour was disrespectful and you must not have human common sense or human touch. The recruiter should not have been hired and they didn't have HEART at all. I hope other candidates will not have same experience as mine.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about your experiences in the past
      Responder à pergunta