Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela IKEA (Tampa, FL) em fev. de 2011
Entrevista
I was joining an IKEA that was currently being built up. So it was a little different from the average new hire.I applies online, and after a while I had gotten a call for a group interview. I was called to a temp office, and I knew little about the company beyond it sold furniture, the temp office gave little Idea what to expect. Once everyone arrived they called us into a room and divided us into groups of four, with a manager taking notes of one particular group. They told us about the company and all it offered etc. Showed us clips of what to expect on opening, there was anticipation for a large group excited for the new store. Then we were asked to stand up and say a little about ourselves. They then gave us a group exercise asking a question with no really right answer, my guess is to determine how we talked out answers with the others, not really concerned for the answers. Then we were asked to move around tables to another group of 4 and asked to do another activity, this time build a paper tower. Again to see how you worked with the others. After that we got called out in groups and divided into one on one interviews with the managers taking notes. After a month or two I finally received a called back asking me to come in for a orientation and they would like me to work for them.
Perguntas de entrevista [1]
Pergunta 1
The one on one interview was pretty standard stuff. The biggest surprise was how the group interview went, with the question and tower building, was fun.
Fiz uma entrevista na empresa IKEA (Nottingham, Inglaterra).
Entrevista
Easy friendly general questions nothing too taxing seemed to be very welcoming and kind hopefully hear back soon as really enjoyed learning about the company and they seemed to value their work
When explaining the IKEA cashier interview process, I would say that it generally starts with an online application, followed by a brief phone or virtual screening. If successful, candidates are usually invited to either a group interview or a one-on-one meeting with a hiring manager. During the interview, they often ask situational and customer-service related questions, like how you would handle a busy shift or deal with a difficult customer. They also focus on teamwork and IKEA’s values, so it helps to reference how your past experiences match their culture. Interviews are normally friendly, not too difficult, and candidates often hear back within a week if they move on to the job offer or background check stage
Perguntas de entrevista [1]
Pergunta 1
One of the questions they asked me was ‘How would you handle a situation where a customer is frustrated or upset?’ I answered by explaining that I would stay calm, listen to their concern, apologize if needed, and try to find a solution or ask a supervisor for help if I couldn’t resolve it myself. I also mentioned that good customer service involves patience and staying positive even when the store gets busy
Fiz uma entrevista na empresa IKEA (Etobicoke, ON).
Entrevista
I applied online and then was called to come in for an interview. Two men interviewed me. One was checking his phone every few minutes.
Stupid questions were asked. I didn't feel like they were listening to me. I
Perguntas de entrevista [1]
Pergunta 1
Name a time that you had to deal with a difficult customer.