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      Buscas relacionadas: Avaliações da empresa ING | Vagas da empresa ING | Salários da empresa ING | Benefícios da empresa ING
      Entrevistas da empresa INGEntrevistas do cargo de Customer Service Representative da empresa INGEntrevista da empresa ING


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      Entrevista para Customer Service Representative

      5 de jul. de 2012
      Candidato(a) sigiloso(a) à entrevista
      Jacksonville, FL
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela ING (Jacksonville, FL) em jun. de 2012

      Entrevista

      Extremely disappointed by this. I did a phone interview with a department manager on a Friday morning that took roughly 15 minutes. The individual then said he wanted to move on to the next steps which was bringing me in to the office to do the assessments which if passed would then be moved to a face to face interview. He advised me that I would get a call later that afternoon to schedule. I did not receive any such call. I decided to wait to see if they called on Monday by around 1:00 pm on Monday I still had not received a call so I called them. I was told that the assistant who does the scheduling was backed up and that I should get a call later on that day and they were planning on doing the tests on Thursday. Monday goes by with no call. I'm of the mindset that he wouldn't have called me back if they didn't want me to come in so I didn't worry about it too much. Tuesday comes and goes still no call. Wednesday is July 4th so they are closed here we are on Thursday the day when I was told I should be coming in for testing and I have yet to be contacted. My here is this. If you were not actually considering me for the position and had no intention of calling me in why tell me not once but twice that you wanted me to come in for assessments. I've been unemployed now for 9 weeks and have been told no at least 50 times by employers. My feelings would not be hurt by this. My feelings ARE however hurt by being led to believe that ING was interested in hiring me when in fact they were not. Now I'm left feeling like if they manage to get their stuff together and do in fact call me in (I'm not holding my breath) would I even want to work for a company that is obviously so disorganized and has already shown a severe lack of respect towards a prospective employee I can only imagine how the current employees are treated.

      Perguntas de entrevista [1]

      Pergunta 1

      Can you explain a time when you felt like you did an extremely good job helping a customer with an issue?
      1 resposta
      1

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa ING

      Entrevista para Customer Service Representative (CSR)

      4 de abr. de 2025
      Funcionário(a) sigiloso(a)
      Jacksonville, FL
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa ING (Jacksonville, FL).

      Entrevista

      The interview process was nice. They were timely and succinct. They were respectful of candidate schedule. The purpose only one interviewee conducting the in person interview. They reviewed all pertinent information regarding salary benefits scheduling etc training was provided.

      Perguntas de entrevista [1]

      Pergunta 1

      Where do you see yourself in 5 years?
      1 resposta

      Entrevista para Client Service Account Manager

      25 de jul. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela ING em out. de 2024

      Entrevista

      Colloquio motivazionale e conoscitivo al telefono con HR, secondo step più tecnico in ufficio con hiring leader e due team members. Ultimo step sempre al telefono con HR motivazionale. Comunicazione via mail/whatsapp.

      Perguntas de entrevista [1]

      Pergunta 1

      Domande tecniche su SEPA, Direct Debit, RIBA
      Responder à pergunta

      Entrevista para Customer Service Representative

      5 de mar. de 2024
      Candidato(a) sigiloso(a) à entrevista
      Wyong
      Nenhuma oferta
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela ING (Wyong) em nov. de 2023

      Entrevista

      The interview process was long, consisting of a telephone interview then a face-to-face group assessment. After an introduction and a few stories by current employees, we were broken into 3 smaller groups to solve a problem. An assessor was in the room the whole time. I think this section was to determine how you would work in a group setting. Next was 3 or 4 mini interviews that were somewhat intimidating. They were timed, and you were very conscious of the candidate before you who was already in the room as well as the candidate behind you waiting to enter the room. Overall, ING managed the process well but I found it highly intimidating and competitive which I don't believe always brings out the best in people.

      Perguntas de entrevista [1]

      Pergunta 1

      Give me an example of dealing with an aggressive customer. How did you handle the situation and why?
      1 resposta

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