Very quick response after applying for the role which was great. There was an informal telephone interview to find out more about each other, a group interview which was fun and refreshing with role play exercises and a third interview with Team Leaders who were incredibly friendly and made the whole process a joy to be a part of.

Telephone interview Virtual Group auditions 121 with team leaders First two stages went well seemed like a great company not your typical organisation was informal friendly and relaxing . Final stage there were 10 competency questions thrown in to answer within an hour which you’re bombarded with and I feel is abit absurd . I have many years of customer service experience along within the energy industry . I was told my answers were not in depth enough when it seems clearly they were looking for someone who was not over qualified for the role , also little to no probing was done throughout it seemed quite scripted . Team leaders all seemed welcoming friendly and explained everything well .